Call Center Team Lead English+French

For an international iGaming holding we are looking for a Team Lead with knowledge of foreign languagesResponsibilities: Coordinate the work of the team (8-12) Develop and motivate your team; Help colleagues solve issues; Immerse yourself in the processes, questions and concerns of the customer. To be successful, you need to become an expert in the product; Requirements: Fluency in English+French Experience as a Team lead is a must; Ability to work with information, search, remember and understand how to apply in work; Confident PC user (experience with CRM systems is a plus); Desire to learn, develop in the field of sales, focus on results; The ability to analyze and understand promptly information, the companys goals, the specifics of the field; What will we offer? Work in a friendly, young and very dynamic team Work with the shift 5/2 (13-22 PM - GMT +3) Sport compensaition after the probation period; Opportunity for self-development (we provide you with internal and external trainings and carry out monthly 1:1 to discuss your professional development) Opportunity for career growth. As we are growing very quickly there are many internal job openings Cosy and comfortable office with snacks and fruits Regular small office parties after monthly meetings