Customer Support / PreSale / Lead Qualification(USA)

Открыта вакансия "customer support" в г. Москва.We are Crystalia Glass LLC, a glazing construction company based in Brooklyn, NY. Our company was established in 2017 and has grown exponentially since Among our clients are such companies as SpaceX, Nike, Starbucks, Bank of America and many others. We just opened an office in California and are now in the process of opening an office in Florida. To learn more about our company and services, visit us atwww.crystaliaglass.com. We are currently seeking a Lead Qualification Specialist to join our team. As a Lead Qualification Specialist, you will play a pivotal role in our sales process by identifying and qualifying potential leads. Your primary responsibility will be to assess leads, gather relevant information, and determine their suitability for our glazing solutions. Key Responsibilities: Conduct thorough research to identify potential leads within the target market. Reach out to leads via phone, email, and other communication channels to gather information and assess their needs. Qualify leads based on established criteria, such as budget, project requirements, and timeline. Collaborate closely with the sales team to ensure seamless handoff of qualified leads for further engagement. Maintain accurate and detailed records of lead interactions and qualification status in CRM software. Provide regular updates and reports on lead qualification activities to the sales manager. Qualifications: Bachelor's degree in business, marketing, or a related field will be a plus. Proven experience in lead qualification , telemarketing or sales support roles. Strong communication and interpersonal skills. English C2 Ability to multitask and prioritize tasks effectively. Familiarity with CRM software and lead management tools is a plus. Previous experience for the USA market as a plus. Benefits: Fully remote job. Crystalia Glass offers paid sick leave and paid vacation. Highly professional team. Exciting experience working with the US market. Salary without delay. Transparent opportunity to grow professionally and financially. Training Opportunity: At Crystalia Glass, we believe in investing in our employees' success. We provide comprehensive product training to ensure that you have the knowledge and skills necessary to excel in your role, even if you're not already from the glazing industry. We value diversity and welcome candidates with diverse backgrounds and experiences.