Front Desk Officer

The International School of Moscow is looking for an enthusiastic English/Russian speaking Front Desk Officer. We offer a unique opportunity to work in the international team dedicated to provide the best educational service on the Russian market among international programs. Main responsibilities: Phone calls (answering, redirecting, taking notes from callers and passing them to staff members); Emails (responding, redirecting to a responsible staff member); Collect and distribute incoming mail and dispatch outgoing mail; Greet visitors in a warm and friendly manner, and direct them to appropriate areas of the school; Provide preliminary admission information to new parents by phone or in person; Provide full support to parents (answering ongoing questions, ordering passes, redirecting to a responsible staff member if necessary) Organise transportation (buses, taxies) for students and staff; Translate documents (Russian/English) and interpret during meetings; Maintain schools database (manage students attendance, record absences); Assist schools nurse in case of emergency (calling ambulance, informing parents, arranging other appropriate support); Full support in case of Fire Alarm Activation (call a fire brigade, bring evacuation lists to assigned schools assembly points, inform fire evacuation responsible personnel, provide any necessary help to ensure safety of students and staff). Requirements: Completed higher education; Fluent English and Russian; Advanced PC User; Good communication skills; Flexibility; Resistance to stress; Being able to work in a team and individually; Being able to prioritise tasks; Fast learner; Adaptability. Conditions: Employment in accordance to Russian labour code; Discretionary bonus; Shuttle bus to/ from metro Krylatskoe to/ from school; Medical insurance (at the end of 12 months of employment); Dress code; Working hours from 8am- 5pm; Availability of work 2- 3 times a year in the evenings; International environment.